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Nibble Chocolate Wholesale Terms & Conditions

These terms apply to orders placed through the Nibble Chocolate wholesale portal. The details shown on an accepted quotation or order—including products, quantities, pricing, payment, shipping, and any written special terms—form part of the agreement.

Orders & payment

  • Wholesale orders require payment in full unless different payment terms are stated in writing on the quotation or invoice.
  • Products, pricing, and availability are subject to confirmation. An order is accepted when Nibble confirms it and any required payment has been received.
  • Custom and made-to-order products may require additional time. We will confirm timing before production.

Shipping & local pickup

  • Bulk and wholesale orders are not eligible for complimentary retail shipping.
  • Shipping charges and available delivery methods are shown at checkout or provided on the quotation. USPS Priority is our standard shipping method; another available method may be selected when appropriate for the destination.
  • Standard stocked orders are typically processed within 2–4 business days. Custom, made-to-order, high-volume, or temporarily unavailable products may take longer.
  • Orders placed Wednesday afternoon through Sunday night may ship the following Monday to avoid weekend transit.
  • Local pickup may be selected when offered at checkout. We will notify you when the order is ready.
  • Processing and delivery dates are estimates and may change because of weather, product availability, order volume, carrier delays, or other circumstances outside our control.

Warm-weather shipping

  • During warmer weather, chocolate may ship with insulation and ice packs.
  • We may hold an order for cooler shipping conditions when necessary to protect the chocolate.
  • Please follow tracking closely and bring the package inside promptly. Chocolate left in direct sunlight, a mailbox, or another hot location may melt.

Returns & order support

If an order arrives damaged or defective, or if something is not right, please contact us promptly at info@nibblechocolate.com. Include the order number and photographs when applicable so we can review the issue and help make it right.

Custom products

Custom products require confirmation of the final artwork, recipe, price, and timing before production. Ingredient add-ons, special sourcing, and other requested changes may carry additional charges, which will be reviewed with you before production begins.

For more information, see our Shipping & Returns policy.

Questions

Email info@nibblechocolate.com.